FAQs

We offer a wide range of jewelry, including rings, bracelets, necklaces, earrings, fashion jewelry, personalized pieces, and our exclusive Egyptian jewelry collection. Each piece is crafted with care and attention to detail to ensure the highest quality.

Yes! We offer a beautiful selection of personalized jewelry. You can customize them with names, initials, dates, or meaningful symbols to create a unique, one-of-a-kind piece.

Our Egyptian jewelry collection is inspired by the rich history and culture of ancient Egypt. While the designs are modern interpretations, we stay true to the traditional symbols and styles of Egyptian art to offer you stunning, timeless pieces.

To keep your jewelry looking its best, we recommend avoiding contact with water, perfumes, and harsh chemicals. Store your pieces in a cool, dry place when not in use, and clean them gently with a soft cloth to maintain their shine.

Genuine 14K or 18K gold jewelry can be worn 24/7, even in water, without any deterioration. These items come with a lifetime warranty for any significant signs of wear.

We offer a 7-day return policy for any unused and unworn items. If you are not completely satisfied with your purchase, simply contact our customer service team, and we’ll help you with the return or exchange process.

We do not offer returns for genuine 14K or 18K gold jewelry pieces. These items can only be returned for an exchange or store credit.

Returns can be sent to 2708 Foothill Blvd P.O. Box 192, La Crescenta, CA 91214.

Yes, we ship within Canada and USA! Shipping rates and delivery times will vary depending on your location.

For standard orders within the U.S. and Canada, shipping typically takes 1-2 weeks. Once your order is shipped, you will receive a tracking number to monitor its progress.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for your convenience

Absolutely! Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package’s progress online and see when it will arrive.

Yes, we regularly offer discounts and promotions! Sign up for our newsletter to stay updated on the latest deals and special offers. You can also follow us on social media for exclusive promotions.

Yes, we accommodate bulk orders for events such as weddings, corporate gifts, or custom designs. If you're interested in placing a bulk or custom order, please contact our customer service team for more information and pricing.

We take great care in packaging our products, but if your jewelry arrives damaged, please contact us immediately. We’ll arrange for a replacement or refund, depending on the situation.