Privacy Polices

Privacy Policy

At Migdal Jewelry, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it.

Information We Collect:

  • Personal Information: When you make a purchase or register for an account on our website, we may collect personal information such as your name, email address, shipping address, and payment details.
  • Usage Information: We may collect non-personal information about how you interact with our website, such as your browsing history, IP address, and device information.

How We Use Your Information:

  • Fulfillment of Orders: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
  • Marketing Communications: With your consent, we may send you promotional emails about our products, special offers, and events. You have the option to opt out of receiving marketing communications at any time.
  • Improving Our Services: We may use usage information to analyze trends, monitor the performance of our website, and make improvements to enhance your shopping experience.

Information Sharing:

  • We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
  • We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Data Security:

  • We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. This includes encryption of sensitive data and regular security assessments of our website.

Your Choices:

  • You have the right to access, update, or delete your personal information by logging into your account or contacting us directly.
  • You can opt out of receiving marketing communications from us by following the instructions provided in the email or contacting us.

Changes to This Policy:

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us:

  • If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at support@migdaljewelry.com.

1. What types of jewelry do you offer?

We offer a wide range of jewelry, including rings, bracelets, necklaces, earrings, fashion jewelry, personalized pieces, and our exclusive Egyptian jewelry collection. Each piece is crafted with care and attention to detail to ensure the highest quality.

2. Do you offer personalized jewelry?

Yes! We offer a beautiful selection of personalized jewelry. You can customize them with names, initials, dates, or meaningful symbols to create a unique, one-of-a-kind piece.

3. Is your Egyptian jewelry collection authentic?

Our Egyptian jewelry collection is inspired by the rich history and culture of ancient Egypt. While the designs are modern interpretations, we stay true to the traditional symbols and styles of Egyptian art to offer you stunning, timeless pieces.

4. How do I care for my Migdal Jewelry?

To keep your jewelry looking its best, we recommend avoiding contact with water, perfumes, and harsh chemicals. Store your pieces in a cool, dry place when not in use, and clean them gently with a soft cloth to maintain their shine.

5. What is your return/exchange policy?

We offer a 7-day return policy for any unused and unworn items. If you are not completely satisfied with your purchase, simply contact our customer service team, and we’ll help you with the return or exchange process.

6. Do you ship internationally?

Yes, we ship within Canada and USA! Shipping rates and delivery times will vary depending on your location.

7. How long will it take for my order to arrive?

For standard orders within the U.S. and Canada, shipping typically takes 1-2 weeks. Once your order is shipped, you will receive a tracking number to monitor its progress.

8. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for your convenience.

9. Can I track my order?

Absolutely! Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package’s progress online and see when it will arrive.

10. Do you offer discounts or promotions?

Yes, we regularly offer discounts and promotions! Sign up for our newsletter to stay updated on the latest deals and special offers. You can also follow us on social media for exclusive promotions.

11. Can I place a bulk or custom order?

Yes, we accommodate bulk orders for events such as weddings, corporate gifts, or custom designs. If you're interested in placing a bulk or custom order, please contact our customer service team for more information and pricing.

12. What should I do if my jewelry arrives damaged?

We take great care in packaging our products, but if your jewelry arrives damaged, please contact us immediately. We’ll arrange for a replacement or refund, depending on the situation.